Here at St Barnabas Hospice we are paying close attention to advice on Covid-19 from the Government and Public Health and will take measures to protect the best interests of everyone in our care. Our patients and their families remain at the heart of what we do, and we will ensure that our Hospice care will continue in the safest way, which means changes to our current visiting guidelines, staff, volunteering and fundraising events.
Our Patients, Families and Carers
Be assured that we are still here, caring in the community. Our clinical team are as dedicated as ever to provide palliative care throughout this unsettling time and we do not want you to hesitate in contacting us for support. Our Hospice in the Hospital, Inpatient Unit and Hospice at Home teams are all working to care for people around the county and will continue to do so, whether this be home visits, telephone support or inpatient care in Lincoln.
Visiting Guidelines for the Lincoln Inpatient Unit
Due to changes nationally regarding the current Lockdown situation, we have had to amend visiting restrictions within the Inpatient Unit. We must keep the infection risk to patients, staff and visitors as low as possible and as such, the new arrangements will be reviewed daily.
By prior arrangement with the clinical team, all patients can have one visitor per day
Visiting is restricted to a one-and-a-half-hour time frame and will be one of the following times: 3.30 – 5pm or 6 – 7.30pm.
Visitors will still have to wear mask, apron and gloves but nursing staff will talk this through prior to any visit.
If the patient is particularly unwell, or end of life, clinical staff will advise about visiting outside of the usual designated times.
If any visitor has symptoms of Coronavirus (high temperature, new continuous cough or loss of sense of taste or smell) they must not come to the unit. They should contact 111 for advice and to arrange a test.
If any visitor has been contacted by Track and Trace and told to self-isolate, they must not come to the unit.
These updated visiting arrangements will support the individualised care provided for our patients and families. We will continue to give updates by phone and offer the use of Facetime or Skype
If there are any exceptional circumstances, please discuss with the clinical staff who can advise you appropriately.
Our Virtual Support
The Hospice have adapted the care we offer to make sure our patients, their families and carers are still supported throughout these difficult times.
Palliative Care Co-ordination Centre
Our PCCC referral lines remain open, so do not hesitate to contact us on 0300 020 0694
St Barnabas Bereavement Helpline
Our Wellbeing Team have launched a brand – new helpline to offer advice and comfort to those grieving in isolation. Call 0300 303 1897. Please note this is not for Health Care Professionals to refer to.
Counselling and Emotional Support Services
We are still supporting people with both pre bereavement and post bereavement counselling and emotional support. You can self refer and health professionals (with a persons consent) can make referrals by calling our temporary referral number 01522 518246.
Alongside standard advice and guidance, the Welfare team will be able to update you with Government changes to claim waiting times and changes specifically for patients, and carers who have been Furloughed because of the Coronavirus outbreak. Please note; this helpline is operating on reduced hours which are Monday to Thursday 9.00am to 14.00pm and 09.00 am to 12.00 midday Fridays. Call 01476 513 544
Healthcare Professionals can download referral forms directly from our website.
Our Dementia Care nurses are working remotely, offering video and phone call support. Admiral Nurses work together with families to provide the one to one support, expert guidance and practical solutions they need to live more positively with dementia each and every day.
Raising money for the Hospice
Following guidance from Public Health England but also taking additional measures to protect the health and wellbeing of patients and families. It is with great sadness we have had to make the decision to cancel or postpone all fundraising events for the Hospice until further notice. If you have your own fundraising activity or have signed up to an events please contact our Fundraising Team via email firstname.lastname@example.org and we will be pleased to offer support as best we can.
We have a variety of virtual fundraising offerings at present. Please browse the ‘Get Involved’ tab at the top of this page for more information.
Our Donation Drive-Thru at Cardinal Close, Lincoln is now closed until further notice and we are no longer accepting donations in our shops.
All charity shops are now closed for the period of lockdown, which is currently expected to end on Wednesday 2nd December.
Our furniture collection and house clearance service is closed until further notice.
Our Lottery team will continue to run the draw each week, as normal. If you would like to find out more about the St Barnabas Lottery click here.