Our care and support

Our clinical teams have worked tirelessly over the last year to ensure patients achieve their preferred place of care, while our Hospice Community Service Teams have maintained home visits to patients.

In November 2022, after a five-month renovation programme to meet new health and safety measures as well as a significant upgrade of the interior of the building for the benefit of patients, visitors and our staff, our Inpatient Unit in Lincoln re-opened for admissions.

Our team of physiotherapists and occupational therapists continue to work as part of our specialist multidisciplinary team, supporting people to live well.

The specialist dementia care service that was commissioned the previous year has been expanded upon, with two nurses currently delivering this vital care in patients’ own homes. In line with St Barnabas Hospice’s aim to provide holistic care for the whole family, these clinicians support not only dementia patients but also their loved ones.

Since the opening of our Wellbeing Centre in Boston, named Novak House, in June 2022, it has become a thriving community hub, with multiple support groups running on a weekly and monthly basis. These include Coffee Mornings, Bereavement Cafés, Creative Wellbeing Groups and support groups in collaboration with other charities such as the MND Association and breast cancer charity Breast Friends.

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Our Achievements

Throughout a challenging year, St Barnabas staff have been remarkably resilient and adaptive, and have been able to keep our excellent care and support operational and available.

The clinical teams have continued to work on the front line delivering round-the-clock, specialist care to people who are terminally ill. They have supported each other through difficult circumstances and still delivered the same outstanding care.

Our fantastic team of staff and volunteers providing counselling, emotional support and bereavement care continued to adapt to growing demand. They provided psychological and emotional care to 2,900 patients, families, and bereaved clients over 2,500 hours of face to face, Zoom and phone support.

The Welfare & Benefits team have taken 6,500 referrals into the service and contacted each and every one within four days of the first contact. These referrals are from patients and their families needing help to apply for benefits and grants to ease the financial burden of palliative illness. Their hard work and dedication realised benefits of £9,830,929.

After being voted as the 2nd best charity to work for in the UK last year, beating many national organisations to this lucrative position, we are currently placed as an ‘Outstanding’ organisation to work for, for the second year in a row.

Despite the cost-of-living crisis and increase in interest rates, 2022/23 resulted in a fantastic year for retail, with strong growth and a noticeable reduction in costs, resulting in record profits. St Barnabas Hospice’s flagship charity shop, The Warehouse in uphill Lincoln, celebrated its first year in business on 10th February, and what a year it’s been – over 120,000 items were sold, generating £410,000 in sales, which goes towards supporting hospice care.

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Jonah's Story

A real superstar, Jonah from Market Rasen raised an incredible £333 for St Barnabas by making Christmas baubles in memory of his aunt Natalie Watson, or as Jonah calls her, Auntie NatNat.

Jonah says: “I started making baubles about a month ago with her name on and family and friends bought them, they are very excited to have them in their Christmas trees. Auntie NatNat loved Christmas and so do I, we have four trees in our house and baubles with her name on!

“I always had fun with her, we used to dance together and she always smiled. I’m very proud and happy that people like the baubles and that I can help St Barnabas by giving this money. I wanted to raise £100 but I got £333, and now I want to raise even more by doing other things!”

Jonah also wrote a special letter thanking St Barnabas doctors and nurses for looking after Natalie, who sadly died of brain cancer on 9th July of this year at the age of 34.

The letter has been given to nurse Emma Rogers, one of the clinical staff that cared for Natalie. She was delighted and honoured to be able to share the letter with her whole team.

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At our core



Our Vision is a world where dying with dignity, compassion and having choices is a fundamental part of a life.

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Our Mission is to ensure all individuals facing the end of their life in Lincolnshire receive dignified, compassionate care when they require it and where they ask for it.

Our care services


Aiming High Being Courageous Doing it Right Having Heart Working Better Together

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