An update on our charity shops, donating items, furniture collections and house clearances

Charity Shop Opening Times

We plan to have the majority of our charity shops open by the end of July. Currently, the following shops are open to customers:

  • Birchwood, Lincoln (Monday to Saturday, 9.30am to 4.30pm)
  • The Forum, North Hykeham (Monday to Saturday, 9.30am to 4pm)
  • Wragby Road, Lincoln (Monday to Saturday, 9.30am to 4.30pm)

From Monday 20th July, these additional shops will open: Brant Road (Lincoln), Burton Road (Lincoln), Nettleham Fields (Lincoln), High Street North (Lincoln), High Street South (Lincoln), Ruskington (main shop and book shop), Sleaford.

This web page will be updated with further information as more shops begin to open.


The main place to donate your items is currently our Central Warehouse at 12 Cardinal Close, Lincoln, LN2 4SY. This is open Monday to Friday, 9am to 5pm and there is no need to book an appointment.

All our charity shops except Wragby Road are accepting donated items, but there is limited room in the shops so please stagger your donations. Our Wragby Road shop is round the corner from our Central Warehouse, so it would be very helpful to take donations there instead if you are in the area.

For our charity shops that remain closed, we ask that people do not leave donations outside. There will be no staff members to bring these items in at present.

We are truly grateful to everyone who has or plans to donate their items to our charity shops, so thank you.

House Clearance and Furniture Collections

We are due to recommence our Furniture Collection service from Monday 20th July. Our drivers will be taking extra precautions which can be discussed on the phone.

Our House Clearance service will begin in August, again with extra safety measures in place.

Please click here to book either service.

St Barnabas Drive-Thru Donations are a huge success

Thanks to the public’s generosity during the first week of the Donation Drive-Thru,  St Barnabas Hospice is able to open its first few shops in Lincoln from today.

Those who have been clearing out their closets and cupboards during lockdown were invited to donate via specially booked appointments at the charity’s Central Warehouse in Lincoln. Pile of donations

St Barnabas’ Head of Retail, Caroline Peach, said: “We were absolutely delighted to see so many people taking us up on our offer of donating safely and with social distancing at our Drive-Thru. Thanks to all those people who donated, we are now stocked with enough items to begin opening our charity shops. In one week alone, supporters brought us more than 2,000 bags and boxes of items which we are currently sorting through for our charity shops. I am excited to see how many more items come through before our Drive-Thru closes temporarily at the end of this week.”

This surge in donations means that from today, the charity’s Birchwood store is open, with Wragby Road and The Forum able to open next week. The rest of the charity’s shops should all then be open by the end of July.

Caroline added: “Our Drive-Thru slots are fully booked, but if anyone else has donations, then from 13th July, please do bring them to our Central Warehouse on Cardinal Close in Lincoln. As our shops re-open, they will also be accepting donations, but we would urge people to spread out or stagger these over a few weeks, so our staff and volunteers can sort through them safely and so we don’t run out of room in the shops. Staff holding donations

“We have plans to open up our Donation Drive-Thru again soon, but our main focus now is to open the shops back up so we can start once more to raise money for the Hospice.”

St Barnabas has also asked those sorting donations to consider quality over quantity and to be mindful when selecting items to donate.

Caroline continued: “I want to take this opportunity to thank everyone who has supported our Hospice so far with the Donation Drive-Thru, and to our customers who are being so patient while we ensure our shops are safe to be re-opened. A special mention must go to our volunteers, new and old, who have stepped in to help us process a huge number of donations and get them out to the shops.”

The St Barnabas Birchwood charity shop is open from today and will continue to be open Monday to Saturday from 9.30am to 4.30pm. There will be a one-way system in place, hand sanitiser provided, and staff and volunteers will be wearing appropriate PPE. Please observe social distancing throughout the shop.

St Barnabas has 26 shops across the region, since 2012, the Hospice has sold around 750,000 items with a turnover of more than £16,000,000 for its essential end-of-life care and associated services.

What does our charity shop reopening look like?

Following recent government guidance, St Barnabas Hospice has outlined plans to reopen their Lincolnshire charity shops.

St Barnabas Hospice is a Lincolnshire-based charity which has 26 shops across the county. Since 2012, they have sold an incredible 750,000 items with a turnover of £16,000,000 through these shops.

It was a huge blow for the charity when they had to close their shop doors because of the coronavirus outbreak, but they are now making plans for a gradual reopening to the public.

Their shops are due to remain closed until the end of June at the earliest as staff work hard to ensure staff, volunteers, donors and customers can work, volunteer, donate and shop safely. Once safe, there will be a phased reopening beginning with their popular Birchwood shop in Lincoln.

The house clearance and furniture collection service will also remain closed until the end of June.

Caroline Peach, Head of Retail at St Barnabas Hospice, said, “We are busy sourcing additional PPE and perfecting safe donating and shopping procedures. This means that in the short term at least, our shops will seem very different to before. Everyone has been so patient, and we appreciate how supportive our customers are.

“Before we can open any of the shops, we need to reintroduce item donations at our warehouse in Lincoln. Plans are currently underway for a ‘Book and Bring’ Donation Drive-Thru at the warehouse on Cardinal Close, which we are really excited about. People will be able to book a time slot to bring their donations and our car park has a fantastic one-way system so supporters can essentially use it like a drive-thru!”

The Hospice currently has reduced options for redistributing items that can’t be sold in their charity shops, which means they are asking their donors to focus on quality over quantity when selecting which items to donate. They will be releasing more details on this in due course.

Details for the Donation Drive-Thru are currently being finalised and St Barnabas will release more information as soon as possible.

Caroline added, “We would like to thank all our staff and volunteers for supporting each other whilst our shops have been closed and for being so understanding. We very much miss being at the heart of local communities in Lincolnshire and will be seeing our wonderful supporters again very soon. In the meantime, please stay safe everyone.”

The St Barnabas Retail team is busy making plans for the reopening, but are happy to answer urgent questions directed to

Volunteers going above and beyond

Today is Microvolunteering Day, so we thought we would mark it by highlighting a very special team of volunteers who go above and beyond to support our Hospice.

Since 2002, we have operated a coffee shop within the Magistrates Court on Lincoln High Street. The coffee shop is entirely run by volunteers, with over 70 people supporting over the past eight years. We currently have nineteen active volunteers helping to keep it going.

The team is led by Vanessa and Pam, who have been the backbone of the coffee shop for the past six years. They organise training, sourcing and ordering supplies, arranging rotas and covering holidays – all in their own spare time.

Vanessa said, “I started in the coffee shop seven years ago, helping out just once a week. After a couple of years, my manager became ill and asked if I would help out more and help her to run it. When she had to leave due to ill health, I took over full time. I have run the coffee shop since then with a fantastic group of ladies and men.

“We all work as a team and help each other out when we can. I love every minute of it and get so much out of it. I choose to volunteer for St Barnabas because my dad was cared for in their Inpatient Unit. They looked after him so well, even when there was no hope, and I want to give something back to such a fantastic organisation.

In 2019, the coffee shop achieved a five-star food hygiene rating, which is testament to the hard work and dedication of the volunteers, and the pride that they take in their roles.

David and Agnes Thorn both volunteer in the coffee shop. They said, “After retirement, volunteering helps a person to pursue outside interests and meet new people every day. We have been volunteers at the shop for over seven years.

“Being a volunteer for St Barnabas is a very worthwhile role; knowing that the money we raise in the coffee shop helps to support the important work carried out in the Hospice. We meet people of all different ages and from all walks of life, along with regular magistrates, solicitors and the very helpful court staff. It is very enjoyable, and we hope to continue volunteering in the future.”

In total, the coffee shop has had an astonishing turnover of £285,055, with an additional £3,109 being raise by their collection boxes. This is entirely down to our fantastic volunteers.

Although the coffee shop is currently closed due to the coronavirus outbreak, it will be in need of more volunteers to join the team once it re-opens. If you are able to help, whether that be once a week or more, please email or call 01522 518 221.

Buy Karen Millen and Coast stock at up to 90% discount with profit going to charity

St Barnabas Hospice is holding a Karen Millen and Coast brand new stock sale with up to 90% discount.

From Friday 6th March to Sunday 8th March, St Barnabas Hospice will be opening a pop-up clothing sale at The Lincoln Hotel. The Hospice will be selling brand new Karen Millen and Coast stock including occasion wear, casual clothing, shoes and accessories. Clothing will range from size 6 to 26 and all profits will go directly to the Hospice.

The event will begin on Friday 6th March from 6pm-9pm with an exclusive ticketed preview night. Along with first dibs on purchases, guests attending will receive fizz and canapes.

For those who are unable to get tickets to the preview evening, The Lincoln Hotel will be open to the public on Saturday 7th March (10am – 5pm) and Sunday 8th March (10am – 4pm) for people to come and browse at leisure. No tickets are needed for this.

Emma-Jayne Parker, New Goods & E-commerce Manager at St Barnabas Hospice, said:

“It’s really exciting to be offering people the chance to buy brand new clothes and raise money for the Hospice. Some of our pieces are worth more than £400 and with discounts of up to 90%, it’s well worth taking a look to see if you can grab a bargain.

“I’d like to say a big thank you to The Lincoln Hotel for supporting this event with free usage of their venue. They have been brilliant supporters of the Hospice and we’re looking forward to what will hopefully be a successful event.”

Amelia Chambers, Marketing & Communications Manager at St Barnabas Hospice, added:

“We gathered our St Barnabas staff and supporters together to photograph some of the clothing and accessories we will be selling as I wanted to make sure there was a nod to the cause the event will support. The models included nursing staff, retail, fundraising, wellbeing and education.

“The clothes really are for all body types and tastes. Whether you come along with friends or even treat your mum for Mother’s Day, I’m sure you’ll find something worth buying.”

Tickets to the preview evening can be purchased at £8 from but there is only a limited number available.

New Look teams up with St Barnabas Hospice to reward charity shop customers

This winter, New Look will be offering a festive discount to St Barnabas customers donating items.

St Barnabas Hospice has teamed up with fashion retailer, New Look, this Christmas to offer their shoppers an extra big thank you for supporting the charity. This applies to customers visiting the St Barnabas Hospice shops at Boston (Market Street), Skegness (Lumley Road), Spalding (New Road) and Lincoln (High Street South). St Barnabas shoppers

Following a successful pilot in the summer, New Look is launching a new customer discount initiative to support hospice care by encouraging more people to donate goods to their local hospice shops.

The high street store will be offering a 20% discount voucher to anyone who drops in a full bag of item donations to the listed St Barnabas Hospice shops. Donations must be received by the shops before Monday 13th January and the vouchers will be valid until Friday 31st January. Customers are limited to one voucher each.

Under the scheme, donors will receive a voucher which they will be able to spend at their local New Look store, all of which are only a short walk from the listed shops.

Nigel Oddy, Chief Executive Officer at New Look, said:

“As a company, we really care about being kind to our people and to our planet, therefore we want to make it easy for our customers to recycle their unwanted clothes whilst helping to reduce the amount of clothing waste that ends up in landfill. New Look is very excited about this partnership with Hospice UK to encourage our customers to donate their once loved clothes to their local hospice shop. Shopping with St Barnabas

“Following the successful pilot for this initiative over the summer, we are delighted to be rolling this out nationally.

Caroline Peach, Head of Retail at St Barnabas Hospice, added:

“It’s wonderful to be working with New Look on this project. It helps people to declutter during the festive period and do something useful with their pre-loved clothes. We’re grateful for all the support of our customers and this scheme gives a little something back to them at no cost to the Hospice.

“Every item bought or donated in one of our Hospice shops helps us to provide more care across Lincolnshire to those living with a life-limiting or terminal illness, and their families and carers. Our shops sell a huge range of items, including clothing, accessories, household items, bric-a-brac, CDs, DVDs, toys and games.”

Customers can visit one of the four St Barnabas shops in Boston, Skegness, Spalding and Lincoln to take their donations, receive their voucher and browse a range of items at affordable prices. Please remember, donations must be received before Monday 13th January. Visit to view the full addresses.

St Barnabas Hospice set to receive donations from AmazonSmile

Did you know you we’ve signed up with AmazonSmile? If you switch to shopping through instead of, they will donate 0.5% of the price of your eligible purchases straight to us, meaning we can care for more end of life patients and their families in Lincolnshire.

All it takes is to follow these three simple steps clicking on the link below:

  1. Visit and sign in with your normal Amazon login or select ‘Create your Amazon account’.
  2. Select ‘St Barnabas Hospice’ in the ‘pick your own charitable organisation’ box on the right-hand side of the screen.
  3. Accept the box to state you are happy that you must always start at to support St Barnabas Hospice.


You shop, Amazon gives to us.

St Barnabas Hospice mega store pop-up shop will close at end of May

The St Barnabas Hospice pop-up shop located in the Waterside Shopping Centre is set to close at the end of May

The shop in the Waterside Shopping Centre was originally planned to stay until April, but due to its overwhelming success was asked to remain in place until the end of May. Shoppers only have one more week to search the ‘megastore’ pop-up for a bargain.

The pop-up shop will only be open next week on Tuesday 28th May to Friday 31st May, from 9am to 5pm. Please note that it is closed on Bank Holiday Monday (27th May).

The charity shop has seen thousands of shoppers browsing preloved clothing, upcycled furniture and Game of Thrones, Avengers and Harry Potter merchandise since February. The St Barnabas Retail team of staff and volunteers have been praised for their professionalism and impeccably kept shop fit.

St Barnabas Hospice will be celebrating the pop-up success with a ‘Moonlight Walk’, flower power themed event for its final days. The Moonlight Walk is the next fundraising event organised by the team at the Hospice. Supporters will be donning their flares in June for two 70’s style walks starting at 10pm, in the moonlight. To find out more and pick up some fundraising ideas of your own, visit the store before Friday 31st May.

Caroline Peach, St Barnabas Hospice Head of Retail, said:

“Dean and the team from the Waterside have been so welcoming and helpful. We have thoroughly enjoyed being here on the High Street and showcasing just what our shops can offer – great brand new and preloved items at amazing prices.  Every shopper can feel happy knowing they are supporting more patients and their families in Lincolnshire with compassionate end-of-life care.

“We have seen a rise in our popularity amongst our high street competitors, as throw away fashion loses its appeal. As a society we are increasingly aware of the benefits of low carbon, environmentally friendly living and we are offering well made, affordable fashion and homeware that ticks the box.

“It is fantastic to see that our bridal collection has fulfilled lots of brides’ dreams and the local children thoroughly enjoyed using in our games and reading area too.

“I would like to take this opportunity to thank my team of staff and volunteers who have tirelessly worked together to make the pop-up shop a success. This will not be our last ‘pop-up’ shop, as we intend to travel the county with this initiative.

Dean Cross, Manager at Waterside Shopping Centre, adds:

“The pop-up shop has been a fantastic success and we think it is the first time that a shopping centre has worked with a charity in this way.

“It’s typical of the proactive relationship that we have with St Barnabas and the pop-up has certainly brought people to the centre, which is great! It has also tapped into the people’s increasing interest in sustainable living. Hopefully, we will see more of this type of initiative in the future as it’s a win-win situation.”

St Barnabas Hospice has 26 shops in total, including their vintage-styled unit on Steep Hill and newly renovated shop and café in Spalding. The shops are one of St Barnabas’s initiatives to fund free, vital end-of-life care for the people of Lincolnshire.

If you would like to know more about volunteering at a shop, or offer support for the Hospice please contact the St Barnabas Recruitment team at or visit

St Barnabas pop-up shop ‘huge success’ raising valuable funds for the charity

St Barnabas Lincolnshire Hospice pop-up shop opened on Monday, February 18, with a variety of exciting sections for people to browse.

The store, an 8,000 square foot unit is next to New Look in the Waterside Shopping Centre is selling a range of vintage and second hand goodies including crockery, clothing and wedding dresses, as well as film merchandise.

Shoppers to the store have been really positive, especially about the interactive games area to keep children entertained.

Retail Manager for St Barnabas, is overwhelmed by the success of the pop up shop.

“We’d like to give a huge thank you to Waterside Shopping Centre for providing us with this great opportunity to use this wonderful unit. This means that more of the money we raise goes directly to patient care.

“We hope that having our pop-up shop in a place so central in Lincoln will spread awareness of St Barnabas and what we do to those who may not be aware.”

Dean Cross, general manager at the Waterside Shopping Centre, added:

“As our charity partner we work closely with St Barnabas, and the pop-up shop is just one of a series of fundraising activities we’ve supported. The St Barnabas team have created a great looking and well merchandised pop up unit, which we hope lots of people will visit. We hope the scheme encourages other charities around the country to stage similar fundraising activity as it certainly seems to have captured people’s attention!”

St Barnabas supports more than 10,500 local people every year and delivers care to patients living with a life limiting or terminal illness and their families. The ambition, for every patient they meet, is to enable them to live life to the fullest possible extent for however many days, weeks or months they have left.

This year it will cost over £11.5m to deliver our services. The NHS does give some money, but the charity still needs to raise at least £5.5 million. Funds from fundraising, donations and retail sales all go towards the yearly costs to run the free service. Visit to find out more.

The pop up shop is open Monday to Saturday 9am to 5.30pm and Sunday 10am to 4.30pm.

St Barnabas Hospice book shop in Louth closed due to flooding

Flooding caused from the flat above the shop has led to thousands of pounds worth of damage as the shop and its donations were ruined

St Barnabas Hospice has been forced to close its bookshop on Eastgate in Louth due to flooding. The flooding was discovered by a passing member of the public on the night of Wednesday 8th November.

The charity is urging local residents not to bring donations to their bookstore but instead to drop them off at their other shop which is also located on Eastgate. The bookstore will remain closed until further notice.

St Barnabas Hospice staff are working hard to dry out the shop and are making the necessary repairs.

Speaking about the incident, Sandy Trindall, the Shop Manager, said:

“The cause of the leak was a burst water pipe from the flat above the shop, and the general humidity has destroyed many of the books, even those not touched by water. We are determined to reopen as soon as we can and welcome back our community.”

The bookstore also stocked a range of DVDs games and CDs, many of which have also been destroyed in the flooding.

Caroline Peach, Retail Manager for St Barnabas Hospice, said:

“It really is heartbreaking to see the damage that has been caused. The stock which has been so generously donated has been completely destroyed. We estimate that we have lost £6,000 worth of goods and equipment in this incident.

“This is a huge blow to the charity as money raised from our shops helps to fund our care and services across Lincolnshire.”