Colour Dash Cancellation – FAQs

26th March 2020

Colour Dash

Why has the Colour Dash Fest been cancelled?

Following government advice regarding social distancing and the coronavirus, we have sadly made the decision that this year’s Colour Dash Fest will be cancelled until further notice. We appreciate that many of our supporters have already purchased tickets to this event and that this will come as a disappointment to those who were planning to attend. It is not a decision we have taken lightly and the safety of our supporters, volunteers, staff and patients is absolutely paramount.

Will you be running the event at a later date and can I transfer my entry?

We are looking at alternative dates and working with a number of our suppliers. We will advise in due course so please ensure you follow our social media pages to keep updated. Those who have registered for Colour Dash Fest will be emailed using the email address collected at the point of registration.

I have set up a JustGiving page and would like to refund my supporters, how do I do this?

If you have set up your own individual JustGiving page, we recommend that you contact JustGiving to issue your supporters a refund.

If you have created a fundraising page through the ‘Team’ option, this is slightly more complicated and we are reviewing the options with JustGiving to see what we can do.

We fully support you if you need to contact JustGiving to refund a donation given to your fundraising page.

I would like to financially support the Hospice during this time, what can I do?

Your donations and support mean a tremendous amount to us during this time and we would be grateful if you would like to donate your Colour Dash Fest entry fee to the Hospice. Please let our Supporter Care team know if this is something you would like to do by emailing [email protected].

I have paid my entry fee and would like a refund, who do I contact?

If you would like a refund, please contact our Supporter Care team on [email protected] and the team would be happy to assist you with this request.

Will St Barnabas be in touch again?

We hope to get back in touch with you in two to three weeks time with a further update.

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