Feedback on the care you or a loved one received from St Barnabas

Did staff introduce themselves to you?*
Did staff treat you with dignity and respect?*
Were you, your relative or friend given enough privacy when discussing your/their condition or when receiving treatment?*
Did staff ask permission (consent) before providing care to you, your relative or friend?*
Did you feel cared for?*
Did you feel able to ask the staff questions if you needed to?*
Did staff answer your questions clearly?*
Was the hospice building clean?*
Did you know how to make a complaint?*
Did we keep you informed/updated with your care and treatment as a family, friend or relative at all times?
Did we meet your needs/expectations as a family, friend or relative

What did we do well? We are aware some families are under the care of other healthcare providers in the community; please only comment on the service you received from St Barnabas here.*
What could we do better? We are aware some families are under the care of other healthcare providers in the community; please only comment on the service you received from St Barnabas here.*
Would you recommend the hospice service to friends and family if they needed it?*
- Yes
- No

Would you like to be contacted further about your feedback?*
- Yes
- No
- Email
- Telephone
Communication Preferences – Future Correspondence. We will not share or sell your data and it will only be used for Hospice purposes.
Are you happy for us to use your comments to promote our services?*
- Yes
- No
Please note we will not use your name in our promotional purposes.